18+Not intended for anyone under 18GamCare 0808 8020 133BeGambleAwareGAMSTOP
Terms RevisedUK casino terms, dated
Tall stacks of red and ivory casino chips beside a brass card shoe on green baize

Home / Casinos / 32Red

Casino record · Platinum Gaming Limited

32Red: terms changes on the record

Run by Platinum Gaming Limited under Gambling Commission account 45322. 21 revisions found in its terms, each with the earlier and later wording.

Terms Revised is a reference record, not a gambling operator. We take no bets, hold no accounts and never handle money. Not intended for anyone under 18. Every casino named here holds a Gambling Commission licence, checked on the public register on 3 November 2026.

Visit 32Red · 18+Opens 32red.com in a new tab. The casino's own terms apply there.
21revisions recorded
34copies of its terms read
2023–2026years covered by the copies
1Commission actions on the licence

Revisions by year, newest first

What changed in 32Red's terms

'234'24'2514'263

20263 revisions

Changed between 1 May 2026 and 27 May 2026

Closing an accountTerms and conditions

Closing an account changed from a request by phone, e-mail, live chat or letter to following the instructions on the website (the printed version line still read 2.2 in the May–July 2026 copies; the live page prints version 2.3 of 28/09/2026).

BeforeYou should make a request to close Your Account by telephone or in writing via e-mail, live chat or letter
AfterYou may close Your Account at any time by following the instruction on our Website.

Earlier copy: web.archive.org › 1 May 2026 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 27 May 2026 › www.32red.com/terms-and-conditions

Version dated version 2.1, last updated on 06/02/2026

Games and game rulesTerms and conditions

Poker and Bingo were removed from the products covered by the £250,000 maximum-win clause ; the third-party software clause likewise dropped Virtual Sports, Poker and Bingo and now names Casino and Live Casino only.

BeforeOur current winnings limits In relation to Casino, Live Casino, Poker and Bingo,
AfterOur current winnings limits In relation to Casino and Live Casino,

Earlier copy: web.archive.org › 5 Feb 2026 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 5 Mar 2026 › www.32red.com/terms-and-conditions

Version dated version 2.1, last updated on 06/02/2026

Closing an accountTerms and conditions

Bankruptcy moved from the list of suspension grounds to a separate closure power, with a new rule that remaining funds are handled under insolvency law (possibly transferred to the insolvency practitioner).

Beforem) if You become bankrupt, if You do not make payment of a court judgment on time, if You make an arrangement with Your creditors
Afterif we discover that You have become bankrupt or subject to a similar insolvency event or proceeding, then we will handle any cleared funds remaining in Your Account (at the time we close it)

Earlier copy: web.archive.org › 5 Feb 2026 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 5 Mar 2026 › www.32red.com/terms-and-conditions

202514 revisions

Changed between 19 June 2025 and 21 December 2025

Bonuses and promotionsGeneral bonus playthrough terms

The general 30x playthrough statement was removed; the requirement is now whatever each promotion states.

BeforeYou must play through the bonus amount 30 times.
AfterThe playthrough requirement applies as stated in the promotional details.

Earlier copy: web.archive.org › 19 Jun 2025 › www.32red.com/general-bonus-playthrough-terms · Later copy: web.archive.org › 21 Dec 2025 › www.32red.com/general-bonus-playthrough-terms

Changed between 23 January 2025 and 13 June 2025

Company and licencePromotional terms and conditions

The promotion operator changed from 32Red Limited to Platinum Gaming Limited (PGL); the terms moved to a new address shared in wording with Unibet.

BeforeThis Promotion is operated by 32Red Limited a company registered in Gibraltar
After11. This Promotion is operated by Platinum Gaming Limited a company registered in Gibraltar

Earlier copy: web.archive.org › 23 Jan 2025 › www.32red.com/terms/general-promotion-terms · Later copy: web.archive.org › 13 Jun 2025 › www.32red.com/…/promotional-terms-and-cond…

Changed between 23 January 2025 and 13 June 2025

Bonuses and promotionsPromotional terms and conditions

'Credit' was dropped from the one-bonus-per-card rule, which now refers to debit cards only.

Beforetelephone number, credit or debit card and/ or e-payment account
Aftertelephone number, debit card and/ or e-payment account

Earlier copy: web.archive.org › 23 Jan 2025 › www.32red.com/terms/general-promotion-terms · Later copy: web.archive.org › 13 Jun 2025 › www.32red.com/…/promotional-terms-and-cond…

Version dated version 2.0, last updated on 15/05/2025

WithdrawalsTerms and conditions

The minimum withdrawal changed from £15 (debit card) / £10 (other methods) to £5 for any payment method.

BeforeThe standard minimum withdrawal amount is £15 to a debit card and £10 to another payment service
After11.4 The standard minimum withdrawal amount is £5 to any payment service

Earlier copy: web.archive.org › 14 May 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 4 Jun 2025 › www.32red.com/terms-and-conditions

Version dated version 2.0, last updated on 15/05/2025

WithdrawalsTerms and conditions

The £100,000 daily withdrawal cap added in version 1.0 no longer appears in version 2.0.

BeforeThe maximum aggregate amount You can withdraw in one calendar day is £100,000 (or its equivalent in another currency).
AfterClause removed in the later copy.

Earlier copy: web.archive.org › 14 May 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 4 Jun 2025 › www.32red.com/terms-and-conditions

Version dated version 2.0, last updated on 15/05/2025

Inactive accountsTerms and conditions

The monthly inactive-account fee changed from 5% of the balance or £5 (whichever is greater) to a flat £5.

BeforeWe would deduct a monthly Inactive Account Fee from Your Account balance of 5% of the value of the balance or £5 (or currency equivalent), whichever is the greater.
Afterwe may start to deduct a monthly Inactive Account Fee of £5 (or currency equivalent).

Earlier copy: web.archive.org › 14 May 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 4 Jun 2025 › www.32red.com/terms-and-conditions

Version dated version 2.0, last updated on 15/05/2025

Games and game rulesTerms and conditions

A maximum win of £250,000 per wager or gameplay transaction was added for casino, live casino, poker and bingo (progressive jackpots and specifically advertised games excluded).

BeforeNo such clause in the earlier copy.
AfterOur current winnings limits In relation to Casino, Live Casino, Poker and Bingo, other than progressive jackpot slot, table or instant win games

Earlier copy: web.archive.org › 14 May 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 4 Jun 2025 › www.32red.com/terms-and-conditions

Version dated version 2.0, last updated on 15/05/2025

Closing an accountTerms and conditions

A list of Permitted Territories (UK, Gibraltar, Isle of Man, Channel Islands) replaced the link to restricted territories, and using a VPN to disguise location became a listed ground for action on the account.

BeforeNo such clause in the earlier copy.
AfterWe currently only accept customers resident in any of the following countries: United Kingdom; Gibraltar; Isle of Man; and the Channel Islands (the “Permitted Territories”)

Earlier copy: web.archive.org › 14 May 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 4 Jun 2025 › www.32red.com/terms-and-conditions

Version dated version 1.0, last updated on 10/12/2024

Company and licenceTerms and conditions

The contracting company changed from 32Red Limited (GB account 39430) to Platinum Gaming Limited (GB account 45322), which also runs Unibet.

BeforeThe Terms and Conditions are a binding legal agreement between You and 32Red Limited, a company incorporated in Gibraltar with company registration number 83626
After3.1 The Terms and Conditions are a binding legal agreement between You and Platinum Gaming Limited, a company incorporated in Gibraltar with company registration number 114100

Earlier copy: web.archive.org › 23 Feb 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 24 Mar 2025 › www.32red.com/terms-and-conditions

Version dated version 1.0, last updated on 10/12/2024

WithdrawalsTerms and conditions

The minimum withdrawal changed from £10 (£100 for bank transfers) to £15 to a debit card and £10 to another payment service.

BeforeThe standard minimum withdrawal amount is £10 or £100 for bank transfers
AfterThe standard minimum withdrawal amount is £15 to a debit card and £10 to another payment service

Earlier copy: web.archive.org › 23 Feb 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 24 Mar 2025 › www.32red.com/terms-and-conditions

Version dated version 1.0, last updated on 10/12/2024

WithdrawalsTerms and conditions

A daily withdrawal cap of £100,000 was added.

BeforeNo such clause in the earlier copy.
AfterThe maximum aggregate amount You can withdraw in one calendar day is £100,000 (or its equivalent in another currency).

Earlier copy: web.archive.org › 23 Feb 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 24 Mar 2025 › www.32red.com/terms-and-conditions

Version dated version 1.0, last updated on 10/12/2024

Deposits and paymentsTerms and conditions

The minimum deposit needed after the balance reaches zero went from £10 to £5.

Beforeto place any further stakes You will need to transfer a minimum deposit of £10
Afterto place any further stakes You will need to transfer a minimum deposit of £5

Earlier copy: web.archive.org › 23 Feb 2025 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 24 Mar 2025 › www.32red.com/terms-and-conditions

Changed between 16 February 2025 and 16 March 2025

Bonuses and promotionsGeneral bonus playthrough terms

The mixed-wagering system (bets split between cash and bonus in proportion) was replaced by three balances used in order: Restricted, then Bonus, then Cash. The page also moved to a new address.

BeforeWhile a bonus is in play (there is a positive Bonus Balance), bets are placed from both Cash and Bonus Balances. This is known as a Mixed Wagering bonus system.
AfterWhen you place a bet, your funds will be deducted in the following order:

Earlier copy: web.archive.org › 16 Feb 2025 › www.32red.com/…/general-bonus-playthrough-… · Later copy: web.archive.org › 16 Mar 2025 › www.32red.com/general-bonus-playthrough-terms

Changed between 16 February 2025 and 16 March 2025

Bonuses and promotionsGeneral bonus playthrough terms

A rule was added that opting into a new bonus cancels any active bonus, including unsettled bets and related winnings.

BeforeNo such clause in the earlier copy.
AfterAccepting a New Bonus – If you opt into a new bonus while you still have an active one, the existing bonus (including unsettled bets and any associated winnings) will be automatically cancelled.

Earlier copy: web.archive.org › 16 Feb 2025 › www.32red.com/…/general-bonus-playthrough-… · Later copy: web.archive.org › 16 Mar 2025 › www.32red.com/general-bonus-playthrough-terms

20234 revisions

Changed between 12 August 2023 and 28 September 2023

Verification and checksTerms and conditions

The self-exclusion warranty added in spring 2023 was removed again (a similar warranty returned in the version 1.0 rewrite of 2025).

BeforeYou warrant that you are not currently subject to a self-exclusion from a Unibet, [a sister brand], 32Red account and you have not signed up to a national self-exclusion register (such as GAMSTOP)
AfterClause removed in the later copy.

Earlier copy: web.archive.org › 12 Aug 2023 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 28 Sep 2023 › www.32red.com/terms-and-conditions

Changed between 25 March 2023 and 28 September 2023

Games and game rulesGeneral bonus playthrough terms

Crash-style games (such as Aviator), Mines-style and Lucky Tap-style games were added to the game-contribution table, in the group listed at 10%.

BeforeNo such clause in the earlier copy.
AfterAll variations of Crash Style Games including Aviator

Earlier copy: web.archive.org › 25 Mar 2023 › www.32red.com/…/general-bonus-playthrough-… · Later copy: web.archive.org › 28 Sep 2023 › www.32red.com/…/general-bonus-playthrough-…

Changed between 13 February 2023 and 23 March 2023

Inactive accountsTerms and conditions

The inactive-account fee (5% of the balance or £5, whichever is greater, after 12 months) was reworded from 'We shall deduct' to a fee that would apply only 'in the event that We apply' it.

BeforeWe shall deduct a monthly Inactive Account Fee from Your Account balance of 5% of the value of the balance or £5 (or currency equivalent), whichever is the greater.
AfterIn the event that We apply an Inactive Account Fee then the following would apply:

Earlier copy: web.archive.org › 13 Feb 2023 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 23 Mar 2023 › www.32red.com/terms-and-conditions

Changed between 13 February 2023 and 23 March 2023

Verification and checksTerms and conditions

A warranty was added that the customer is not self-excluded from Unibet or 32Red, or registered with a national scheme such as GAMSTOP.

BeforeNo such clause in the earlier copy.
AfterYou warrant that you are not currently subject to a self-exclusion from a Unibet, [a sister brand], 32Red account and you have not signed up to a national self-exclusion register (such as GAMSTOP)

Earlier copy: web.archive.org › 13 Feb 2023 › www.32red.com/terms-and-conditions · Later copy: web.archive.org › 23 Mar 2023 › www.32red.com/terms-and-conditions

Gambling Commission licence

Platinum Gaming Limited

Account
45322
Licence number
045322-R-324275-020
Casino licence on the register since
12 July 2016
Web address
32red.com

Open the register entry

Copies we read

  • Terms and conditions22 copies · 9 February 2023 to 3 November 2026
  • General bonus playthrough terms8 copies · 25 March 2023 to 3 November 2026
  • Promotional terms and conditions4 copies · 23 January 2025 to 3 November 2026

Gambling Commission actions

  • 22 September 2025Warning, £10,000,000 financial penalty and an extra condition on the licence. Anti-money laundering controls and customer interaction (the checks meant to spot people who may be harmed by their gambling), for the period January 2023 to May 2024. Register page

Register history

  • 12 March 202532Red Limited (account 39430), an earlier licence holder for this address: casino licence 039430-R-319293-014, now surrendered.
  • 12 July 2016Licence 045322-R-324275-020 for Platinum Gaming Limited: casino games, betting on real events, betting on virtual events, bingo and pool betting, from this start date on the register.