20258 revisions Version dated 15/10/2025 (version V1.3) Company and licenceGeneral terms and conditions
The Tek Fox Ltd remote gaming licence number quoted changed from 060629-R-337532-002 to 060629-R-337532-003. Before Gambling Commission under remote gaming licence number 060629-R-337532-002.
After Gambling Commission under remote gaming licence number 060629-R-337532-003.
Earlier copy: web.archive.org › 9 Oct 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Nov 2025 › mrq.com/terms-conditions
Version dated 15/10/2025 (version V1.3) Other clausesGeneral terms and conditions
The stated protection of customer funds on insolvency changed from the “No Protection” level to “medium protection”. Before This is in accordance with the "No Protection" level of protection
After This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection.
Earlier copy: web.archive.org › 9 Oct 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Nov 2025 › mrq.com/terms-conditions
Version dated 15/10/2025 (version V1.3) Games and game rulesGeneral terms and conditions
A rule was added to void and refund a bet when an interruption prevents its result being resolved. Before No such clause in the earlier copy.
After it is not possible to conclusively resolve the result, we reserve the right to void the bet and refund the stake.
Earlier copy: web.archive.org › 9 Oct 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Nov 2025 › mrq.com/terms-conditions
Version dated 15/10/2025 (version V1.3) Games and game rulesGeneral terms and conditions
An order of precedence was added: the terms first, then game rules, then the on-screen display. Before No such clause in the earlier copy.
After the order of precedence shall be:
Earlier copy: web.archive.org › 9 Oct 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Nov 2025 › mrq.com/terms-conditions
Version dated 15/10/2025 (version V1.3) WithdrawalsGeneral terms and conditions
A clause was added that pending withdrawals are not processed until identity, age, source-of-funds or payment checks are complete. Before No such clause in the earlier copy.
After Where a withdrawal request is pending because we require verification (e.g. identity, age, source of funds, or payment method checks)
Earlier copy: web.archive.org › 9 Oct 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Nov 2025 › mrq.com/terms-conditions
Version dated 15/10/2025 (version V1.3) Bonuses and promotionsGeneral terms and conditions
A clause was added on reviewing partly completed bonuses when an account becomes ineligible part way through. Before No such clause in the earlier copy.
After we will review your position at the time and consider whether it is fair and reasonable to award a proportion of the bonus already earned.
Earlier copy: web.archive.org › 9 Oct 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Nov 2025 › mrq.com/terms-conditions
Version dated 13/02/2025 (version v1.2) Limits and self-exclusionGeneral terms and conditions
Deposit limits were replaced by “Spend Limits”, calculated net of withdrawals made in the same period. Before When you first deposit with us you'll be asked to set a daily, weekly or monthly player deposit limit on your Account.
After A Spend Limit works as a net calculation, taking into account your deposits and withdrawals made in the relevant period.
Earlier copy: web.archive.org › 26 Jan 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 15 Feb 2025 › mrq.com/terms-conditions
Version dated 13/02/2025 (version v1.2) WithdrawalsGeneral terms and conditions
The named Hyperwallet (PayPal) payout service was replaced by a general reference to third-party payment service providers. Before MrQ utilises Hyperwallet payment services, a PayPal service, to deliver payments to you.
After We use third-party payment service providers (“PSPs”) to process deposits and withdrawals and any other payments to you.
Earlier copy: web.archive.org › 26 Jan 2025 › mrq.com/terms-conditions · Later copy: web.archive.org › 15 Feb 2025 › mrq.com/terms-conditions
20249 revisions Version dated 01/08/2024 (version v1.0) Closing an accountGeneral terms and conditions
Refunds of balances on closed accounts became subject to completion of any ongoing verification or due diligence checks. Before If your Account is closed, any balance (above the value of £1) will be refunded to your primary payment method.
After will be refunded to your primary payment method, subject to satisfactory completion of any ongoing verification or due diligence checks.
Earlier copy: web.archive.org › 5 Nov 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 19 Dec 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) Company and licenceGeneral terms and conditions
The operator named in the terms changed from Lindar Media Limited (England, company 08939139) to Tek Fox Ltd (Malta, company C96152). Before The Website is operated and managed by Lindar Media Limited, a company incorporated under the laws of England with company registration number 08939139
After The Website is operated and managed by Tek Fox Ltd, a company incorporated under the laws of Malta with company registration number C96152
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) Company and licenceGeneral terms and conditions
The Gambling Commission licence quoted changed from Lindar Media’s account 51250 licence to a Tek Fox Ltd licence under account 60629. Before Lindar Media Limited is licensed and regulated for customers residing in the United Kingdom by the UK Gambling Commission under remote gaming licence number R 000-051250-R-328289-006.
After Tek Fox Ltd is licensed and regulated for customers residing in Great Britain by the Gambling Commission under remote gaming licence number 060629-R-337532-002.
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) Inactive accountsGeneral terms and conditions
The £5 per month administrative fee on inactive accounts was removed; the terms now say no inactivity or dormancy fees apply. Before If we are unable to return the funds to your primary payment method we will charge £5 per month as an administrative fee to your account.
After we do not apply any inactive or dormancy fees
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) WithdrawalsGeneral terms and conditions
A minimum withdrawal amount of £10.00 was added (smaller balances can be withdrawn in full by contacting support). Before You may withdraw up to the full amount of your own real money deposits and winnings held in your Account at any time provided that:
After the amount requested is not less than our minimum withdrawal amount of £10.00.
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) WithdrawalsGeneral terms and conditions
A new clause says high-value withdrawals may face enhanced checks and slower processing. Before No such clause in the earlier copy.
After Withdrawals of high value may be subject to enhanced checks and as such, processing may be delayed.
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) Verification and checksGeneral terms and conditions
The terms added that MrQ may run open-source, credit, financial vulnerability or affordability checks through third parties. Before No such clause in the earlier copy.
After credit and other financial vulnerability or affordability checks with authorised third parties
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) Limits and self-exclusionGeneral terms and conditions
A maximum monthly deposit limit for customers returning from self-exclusion was added; raising it requires proof of affordability. Before No such clause in the earlier copy.
After We implement a mandatory maximum monthly deposit limit on all customers returning from a period of Self Exclusion.
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions
Version dated 01/08/2024 (version v1.0) Complaints and disputesGeneral terms and conditions
The option to send a complaint to the European Commission’s Online Dispute Resolution (ODR) platform was removed. Before Alternatively, you may direct your complaint to the European Commission's Online Dispute Resolution (ODR) Platform
After Clause removed in the later copy.
Earlier copy: web.archive.org › 2 Jul 2024 › mrq.com/terms-conditions · Later copy: web.archive.org › 2 Aug 2024 › mrq.com/terms-conditions