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Terms RevisedUK casino terms, dated
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Casino record · Gamesys Operations Limited

Jackpotjoy: terms changes on the record

Run by Gamesys Operations Limited under Gambling Commission account 38905. 16 revisions found in its terms, each with the earlier and later wording.

Terms Revised is a reference record, not a gambling operator. We take no bets, hold no accounts and never handle money. Not intended for anyone under 18. Every casino named here holds a Gambling Commission licence, checked on the public register on 3 November 2026.

Visit Jackpotjoy · 18+Opens jackpotjoy.com in a new tab. The casino's own terms apply there.
16revisions recorded
16copies of its terms read
2023–2026years covered by the copies
1Commission actions on the licence

Revisions by year, newest first

What changed in Jackpotjoy's terms

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202610 revisions

Version dated 29th September 2026

Verification and checksTerms and conditions

Withheld-balance wording was replaced by a 30-day period to meet verification requests, after which the account is suspended and may be closed.

BeforeWe may temporarily withhold payment of your deposit balance and winnings (if any) until verification in accordance with our legal and regulatory obligations
AfterYou will be provided with an initial period of up to thirty (30) days to satisfy any additional verification requirements we request.

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Verification and checksTerms and conditions

The source-of-funds clause now lists example documents: payslips from the last 3 months, the latest tax return or P60.

Beforewe may at any time (including, but not limited to, certain stages of your Member account registration) ask you for additional details
Afterverifies your financial circumstances and the source of your funds (such as payslips from the last 3 months, latest tax return, latest P60)

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Complaints and disputesTerms and conditions

The sentence pointing to the ADR service and the European ODR platform was removed from the complaints clause.

BeforeYou can also find out more about using the: (a) Approved Dispute Resolution (ADR) service; or (b) European Online Dispute Resolution (ODR) platform
AfterClause removed in the later copy.

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Games and game rulesTerms and conditions

The Malfunctions section added “Derivative Winnings” (winnings from re-staking erroneous winnings), which are also void.

BeforeNo such clause in the earlier copy.
Afterwhere your account balance contains both legitimate winnings and Erroneous Winnings, we reserve the right to determine (in our reasonable discretion) which funds were used for subsequent Wagers.

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Closing an accountTerms and conditions

The bookmaking clause became an “Illicit Use” procedure: suspension while investigated, closure and withholding only of winnings from that use.

BeforeWe may withhold any monies and/or suspend and/or close your Member account if we consider that the Website is being used by you for bookmaking or other illicit purposes.
AfterWe monitor use of the Website for activity consistent with bookmaking, laying, agency betting, or other illicit or unauthorised commercial purposes (“Illicit Use”)

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Other clausesTerms and conditions

The Chat Facility section (chat content standards, suspension, member content) was removed from the terms.

BeforeWe may provide you with a chat facility to enable you to communicate with other Members, Network Users and our chat hosts on the Website.
AfterClause removed in the later copy.

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Limits and self-exclusionTerms and conditions

The player tool previously called a deposit limit is now called a financial limit throughout the responsible gaming section.

Before10.3 Deposit Limit and Frequency Control:
After9.3 Financial Limit and Frequency Control:

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Limits and self-exclusionTerms and conditions

A clause was added that winnings from deposits made with a payment method believed to belong to a self-excluded person will not be paid.

BeforeNo such clause in the earlier copy.
AfterYou acknowledge that we will not pay out any winnings generated from deposits originating from a payment method we reasonably believe to belong to a person who is self-excluded

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Games and game rulesTerms and conditions

Clauses about multiplayer poker (cancellation, chat hosts, chip dumping) were removed from the terms.

Before13.6 Cancellation of Multiplayer Poker Games and Tournaments:
AfterClause removed in the later copy.

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

Version dated 29th September 2026

Other clausesTerms and conditions

The definition of Gambling Law was extended with Irish betting legislation for players in Ireland.

BeforeNo such clause in the earlier copy.
After(b) if you are in Ireland, the Betting Act 1931, the Betting (Amendment) Act 2015

Earlier copy: web.archive.org › 3 Nov 2024 › www.jackpotjoy.com/terms · Later copy: www.jackpotjoy.com/api/gm/policy/terms

20244 revisions

Version dated 28 May 2024

Games and game rulesTerms and conditions

The terms were extended to cover sports betting, with separate Sportsbook Rules forming part of the agreement (effective 28 May 2024).

BeforeNo such clause in the earlier copy.
AfterWe have updated these Terms and Conditions to include sports betting.

Earlier copy: web.archive.org › 1 May 2024 › www.jackpotjoy.com/terms · Later copy: web.archive.org › 2 Jun 2024 › www.jackpotjoy.com/terms

Version dated 28 May 2024

Closing an accountTerms and conditions

A new Duplicate Accounts section (4.7–4.8) was added, with examples such as several accounts at the same address, email or IP address.

BeforeNo such clause in the earlier copy.
Afterand/or having multiple accounts under the same address, email, or IP address.

Earlier copy: web.archive.org › 1 May 2024 › www.jackpotjoy.com/terms · Later copy: web.archive.org › 2 Jun 2024 › www.jackpotjoy.com/terms

Version dated 28 May 2024

Other clausesTerms and conditions

For material changes, the terms now allow a re-acceptance process as an alternative to a 14-day website notice.

BeforeWhen we make material changes to them we will post a notice on the Website
After(i) initiate a re-accept process; or (ii) post a notice on the Website

Earlier copy: web.archive.org › 1 May 2024 › www.jackpotjoy.com/terms · Later copy: web.archive.org › 2 Jun 2024 › www.jackpotjoy.com/terms

Version dated 18 December 2023

Closing an accountTerms and conditions

The fraud clause now describes an investigation, account suspension while it runs, and possible closure with the balance retained.

Beforeany suspected or fraudulent payment (including, but not limited to, use of any stolen credit cards)
Afterwe may suspend your account whilst the investigation is ongoing and reverse any withdrawal request that you have made

Earlier copy: web.archive.org › 11 Jan 2024 › www.jackpotjoy.com/terms · Later copy: web.archive.org › 21 Jan 2024 › www.jackpotjoy.com/terms

20232 revisions

Version dated 18 December 2023

Deposits and paymentsTerms and conditions

The membership requirements now say the payment method must correspond with the name on the account (effective 18 December 2023).

Beforehave a valid bank account, credit or debit card or alternative payment method that is approved by us
Aftercorresponds with the name on your account, is a payment method approved by, and is

Earlier copy: web.archive.org › 10 Dec 2023 › www.jackpotjoy.com/terms · Later copy: web.archive.org › 23 Dec 2023 › www.jackpotjoy.com/terms

Version dated 18 December 2023

Deposits and paymentsTerms and conditions

A new requirement bars depositing money given by someone else to get around restrictions or a suspension on their account.

BeforeNo such clause in the earlier copy.
AfterYou may not deposit money given to you by someone else to circumvent restrictions or suspension placed on their account.

Earlier copy: web.archive.org › 10 Dec 2023 › www.jackpotjoy.com/terms · Later copy: web.archive.org › 23 Dec 2023 › www.jackpotjoy.com/terms

Gambling Commission licence

Gamesys Operations Limited

Account
38905
Licence number
038905-R-319430-023
Casino licence on the register since
1 November 2014
Web address
jackpotjoy.com

Open the register entry

Copies we read

  • Terms and conditions10 copies · 6 February 2023 to 3 November 2026
  • Welcome offer rules6 copies · 17 January 2026 to 3 November 2026

Gambling Commission actions

  • 22 November 2023Warning, £6,071,292 in total (including £165,042 divested) and an extra condition on the licence. Anti-money laundering controls and customer interaction, for the period November 2021 to July 2022. The Commission noted it found no evidence of criminal money from the customers it reviewed. Register page

Register history

  • 29 August 2024Licence 038905-R-319430-023 for Gamesys Operations Limited: betting on virtual events, from this start date on the register.
  • 23 May 2016Licence 038905-R-319430-023 for Gamesys Operations Limited: betting on real events, from this start date on the register.
  • 1 November 2014Licence 038905-R-319430-023 for Gamesys Operations Limited: casino games and bingo, from this start date on the register.