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Terms RevisedUK casino terms, dated
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Casino record · Eaton Gate Gaming Limited

kwiff: terms changes on the record

Run by Eaton Gate Gaming Limited under Gambling Commission account 44448. 16 revisions found in its terms, each with the earlier and later wording.

Terms Revised is a reference record, not a gambling operator. We take no bets, hold no accounts and never handle money. Not intended for anyone under 18. Every casino named here holds a Gambling Commission licence, checked on the public register on 3 November 2026.

Visit kwiff · 18+Opens kwiff.com in a new tab. The casino's own terms apply there.
16revisions recorded
9copies of its terms read
2023–2026years covered by the copies
0Commission actions on the licence

Revisions by year, newest first

What changed in kwiff's terms

'237'24'259'26

20259 revisions

Version dated 10/03/2025 (v.37)

Bonuses and promotionsTerms and conditions

The Refer-a-friend section (former section K) was removed from the terms.

BeforeK.1 The refer-a-friend promotion is a reward (a sports bet) to be sent to a referrer (existing customer) and a reward (the same sports bet) to be sent to the referee (the friend)
AfterClause removed in the later copy.

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

Bonuses and promotionsTerms and conditions

Withdrawal of a promotion is now limited to people who have registered but not yet qualified; entrants who have started qualifying can finish where technically possible.

BeforeJ.6.2 kwiff reserves the right to withdraw any promotion, bonus or special offer at any time.
AfterJ.6.2 We may withdraw any promotion, bonus or special offer at any time to participants that have registered but not yet qualified for the promotion. Existing entrants that have begun qualification, can complete any open requirements if technically possible.

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

Limits and self-exclusionTerms and conditions

Closure for gambling-related financial or personal difficulty changed from a right ('reserves the right') to a stated obligation ('shall'), and a sentence on account restrictions to limit risk of harm was added.

BeforeC.3.4 kwiff reserves the right to close your kwiff Account if kwiff believes that your gambling will cause you financial or personal difficulties.
AfterC.3.4 We shall close your Account if we believe that your gambling will cause financial or personal difficulties. Further, we may be obligated to apply restrictions to your account to limit any ongoing risk of gambling related harm.

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

Limits and self-exclusionTerms and conditions

A Curfew tool (set times of day when play is blocked) was added to the list of safer-gambling controls.

BeforeNo such clause in the earlier copy.
Afterd) set a Curfew, specific periods of time during the day in which you will not be allowed to play with us.

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

Limits and self-exclusionTerms and conditions

The note that the customer will be told when a decreased limit takes effect was removed; the 24-hour wait for increases stayed.

BeforeDecreasing a limit will be implemented immediately and you will be notified as to when the decrease comes into effect.
AfterDecreasing a limit will be implemented immediately. Increasing or removing a limit takes effect after a period of 24 hours

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

WithdrawalsTerms and conditions

Administrative charges on withdrawals are now limited to withdrawals in 'abnormal circumstances', such as payment to a different method or after a breach of the terms.

BeforeD.10 kwiff reserves the right to charge you for administrative costs resulting from withdrawals made from your kwiff Account.
AfterD.10 We can charge you for administrative costs resulting from withdrawals made from your Account where they are made in abnormal circumstances; this includes payments to a different payment method

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

Closing an accountTerms and conditions

A list of grounds for suspending or closing an account was added, including abusive behaviour towards staff, multiple linked accounts, refusal to provide documents and reasonable belief of problem gambling.

BeforeNo such clause in the earlier copy.
Afterif you have consistently demonstrated any aggressive, abusive, offensive or violent behaviour towards our employees in your communications with us

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

Verification and checksTerms and conditions

Customers opening an account now also warrant that they are not self-excluded with Kwiff or any national self-exclusion scheme.

BeforeNo such clause in the earlier copy.
Afteryou are not self-excluded from gambling with us or any national provider of self-exclusion

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

Version dated 10/03/2025 (v.37)

Complaints and disputesTerms and conditions

The complaints clause now says messages sent directly to an employee are not treated as complaints and refers to a dedicated Complaints Procedure.

BeforeNo such clause in the earlier copy.
AfterCorrespondence sent directly to any employee shall be ignored for the purposes of complaint handling.

Earlier copy: web.archive.org › 14 Feb 2025 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 24 May 2025 › corporate.kwiff.com/terms-conditions

20237 revisions

Version dated 15/11/2023 (v.36)

Company and licenceTerms and conditions

The paragraph naming a separate Isle of Man company as operator for players outside Great Britain was removed; the terms now name only Kwiff Ltd, for Great Britain.

BeforeFor players not in Great Britain the service is operated by [another company], a company registered in Isle of Man
AfterClause removed in the later copy.

Earlier copy: web.archive.org › 25 Sep 2023 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 7 Dec 2023 › corporate.kwiff.com/terms-conditions

Version dated 15/11/2023 (v.36)

Company and licenceTerms and conditions

The licence clause was reworded: Eaton Gate Gaming Limited is named as the licence holder (account 44448) with Kwiff Limited as its named agent under an umbrella licence.

Beforekwiff is authorised to provide facilities for gambling by the Gambling Commission of Great Britain under the licence issued to its parent company EGG (account number 44448)
AfterB.1 Eaton Gate Gaming Limited is authorised to provide facilities for gambling by the Gambling Commission of Great Britain via Kwiff Limited as its named agent by the umbrella licence issued account number 44448

Earlier copy: web.archive.org › 25 Sep 2023 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 7 Dec 2023 › corporate.kwiff.com/terms-conditions

Version dated 15/11/2023 (v.36)

Company and licenceTerms and conditions

The registered office of the GB operator Kwiff Ltd moved from Birkirkara to Msida, Malta.

Beforehaving its registered office and business address at The Watercourse, Level 2, Mdina Road, Zone 2, Central Business District, Birkirkara, CBD2010, Malta.
Afterhaving its registered office and business address at Kwiff Penthouse, Domestica Building, Triq Il-Wied Ta’ L-Msida, Msida, MSD9023, Malta.

Earlier copy: web.archive.org › 25 Sep 2023 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 7 Dec 2023 › corporate.kwiff.com/terms-conditions

Version dated 15/11/2023 (v.36)

Limits and self-exclusionTerms and conditions

The self-exclusion clause no longer gives an upper limit of 5 years; it now says the account stays closed until the chosen period ends and the customer asks for it to be reopened.

BeforeAt your request we will close your kwiff Account for a minimum of six months up to 5 years.
AfterAt your request we will close your Kwiff Account for a minimum of six months and it will not be reopened until the specified time has passed and you request the reopening.

Earlier copy: web.archive.org › 25 Sep 2023 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 7 Dec 2023 › corporate.kwiff.com/terms-conditions

Version dated 15/11/2023 (v.36)

Limits and self-exclusionTerms and conditions

The loss limit is now defined as a net deposit limit.

Beforeset limits on the amount that you may lose and/or deposit into your kwiff Account
Aftera) set limits on the amount that you may lose (as a net deposit) and/or deposit into your Kwiff Account

Earlier copy: web.archive.org › 25 Sep 2023 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 7 Dec 2023 › corporate.kwiff.com/terms-conditions

Version dated 15/11/2023 (v.36)

Other clausesTerms and conditions

A new clause bars using the service from outside the United Kingdom or Ireland and prohibits VPNs or similar technology to get around location limits.

BeforeNo such clause in the earlier copy.
AfterF.13 You must not, by any means, access, try to access or use the Services from a location outside of the United Kingdom or Ireland if you are not currently present in these territories.

Earlier copy: web.archive.org › 25 Sep 2023 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 7 Dec 2023 › corporate.kwiff.com/terms-conditions

Version dated 15/11/2023 (v.36)

Closing an accountTerms and conditions

Use of VPNs or similar technology to open or use an account from another territory was added as a ground for suspension or closure.

BeforeNo such clause in the earlier copy.
After(e) if we discover that you are using any technology, including but not limited to the use of VPNs, that allows you to create accounts and use Kwiff Services while residing in a different territory

Earlier copy: web.archive.org › 25 Sep 2023 › corporate.kwiff.com/terms-conditions · Later copy: web.archive.org › 7 Dec 2023 › corporate.kwiff.com/terms-conditions

Gambling Commission licence

Eaton Gate Gaming Limited

Account
44448
Licence number
044448-R-323408-018
Casino licence on the register since
1 December 2016
Web address
kwiff.com

Open the register entry

Copies we read

  • Terms and conditions9 copies · 5 January 2023 to 3 November 2026

Gambling Commission actions

  • No regulatory action is published for account 44448.

Register history

  • 2 February 2023Licence 044448-R-323408-018 for Eaton Gate Gaming Limited: betting on virtual events, from this start date on the register.
  • 1 December 2016Licence 044448-R-323408-018 for Eaton Gate Gaming Limited: casino games, from this start date on the register.
  • 8 March 2016Licence 044448-R-323408-018 for Eaton Gate Gaming Limited: betting on real events and gambling software, from this start date on the register.