Run by Gamesys Operations Limited under Gambling Commission account 38905. 14 revisions found in its terms, each with the earlier and later wording.
Terms Revised is a reference record, not a gambling operator. We take no bets, hold no accounts and never handle money. Not intended for anyone under 18. Every casino named here holds a Gambling Commission licence, checked on the public register on 3 November 2026.
Withheld-balance wording was replaced by a 30-day period to meet verification requests, after which the account is suspended and may be closed.
BeforeWe may temporarily withhold payment of your deposit balance and winnings (if any) until verification in accordance with our legal and regulatory obligations
AfterYou will be provided with an initial period of up to thirty (30) days to satisfy any additional verification requirements we request.
Earlier copy: web.archive.org › 6 Nov 2024 › www.virgingames.com/terms · Later copy: www.virgingames.com/api/gm/policy/terms
The Malfunctions section added “Derivative Winnings” (winnings from re-staking erroneous winnings), which are also void.
BeforeNo such clause in the earlier copy.
Afterwhere your account balance contains both legitimate winnings and Erroneous Winnings, we reserve the right to determine (in our reasonable discretion) which funds were used for subsequent Wagers.
Earlier copy: web.archive.org › 6 Nov 2024 › www.virgingames.com/terms · Later copy: www.virgingames.com/api/gm/policy/terms
The bookmaking clause became an “Illicit Use” procedure: suspension while investigated, closure and withholding only of winnings from that use.
BeforeWe may withhold any monies and/or suspend and/or close your Member account if we consider that the Website is being used by you for bookmaking or other illicit purposes.
AfterWe monitor use of the Website for activity consistent withbookmaking, laying, agency betting or other illicit or unauthorised commercial purposes (“Illicit Use”)
Earlier copy: web.archive.org › 6 Nov 2024 › www.virgingames.com/terms · Later copy: www.virgingames.com/api/gm/policy/terms
In the 30 May 2024 version the fraud clause returned to its shorter earlier wording (suspend or close, reverse withdrawals, recover winnings) without the investigation steps.
Beforewe may suspend your account whilst the investigation is ongoing and reverse any withdrawal request that you have made
Afterwe may suspend or close your account, reverse any withdrawal made and recover any winnings.
Earlier copy: web.archive.org › 27 May 2024 › www.virgingames.com/terms · Later copy: web.archive.org › 6 Jun 2024 › www.virgingames.com/terms
Refer a Friend rules added that a player can be excluded from the promotion where there are concerns about their level of gambling.
BeforeNo such clause in the earlier copy.
AfterWhere we have a regulatory obligation to do so (including where we have concerns regarding the level of your gambling), we may take those actions set out in section 10.5
Earlier copy: web.archive.org › 26 Mar 2023 › www.virgingames.com/terms · Later copy: web.archive.org › 10 May 2023 › www.virgingames.com/terms
Terms and conditions10 copies · 13 February 2023 to 3 November 2026
Welcome offer rules5 copies · 1 February 2026 to 3 November 2026
Gambling Commission actions
22 November 2023Warning, £6,071,292 in total (including £165,042 divested) and an extra condition on the licence. Anti-money laundering controls and customer interaction, for the period November 2021 to July 2022. The Commission noted it found no evidence of criminal money from the customers it reviewed. Register page
Register history
29 August 2024Licence 038905-R-319430-023 for Gamesys Operations Limited: betting on virtual events, from this start date on the register.
23 May 2016Licence 038905-R-319430-023 for Gamesys Operations Limited: betting on real events, from this start date on the register.
1 November 2014Licence 038905-R-319430-023 for Gamesys Operations Limited: casino games and bingo, from this start date on the register.
